Privacy Policy
Effective Date: July 25, 2023
Last Updated: January 1st, 2025
Travus Tech Inc. (“TravusTech”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us across all our platforms, including but not limited to our website (https://www.travustech.com), web apps, mobile apps, software-as-a-service (SaaS) platforms, APIs, and any other digital tools or services we develop (“Services“).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with any of our Services.
1. Scope of This Policy
This policy applies to all users of TravusTech Services, including:
- Website visitors
- App users
- Customers or clients
- API consumers
- SaaS platform users
- Marketing recipients
- Business partners and contractors
2. Information We Collect
We collect data directly and automatically from a variety of sources:
a. Information You Provide to Us
- Full name
- Email address
- Phone number
- Company name
- Billing information
- Account credentials
- Project or service details
- Survey responses or feedback
- Content you upload or submit via our services
b. Information We Collect Automatically
Through cookies, SDKs, pixels, and analytics tools, we may collect:
- IP address and geolocation
- Browser type, device model, OS version
- Language and time zone
- Pages viewed, clicks, session time
- Referring URL and interaction events
c. Information from Third-Party Sources
We may receive data from:
- Social media (LinkedIn, Facebook, Google) if you use them to log in
- CRM systems or sales platforms
- Third-party integrations (e.g., Stripe, HubSpot, Calendly)
- Business partners and service providers
3. How We Use Your Information
We use your data to:
- Provide and maintain our Services
- Personalize your experience
- Respond to inquiries and support requests
- Process transactions and manage accounts
- Send newsletters, updates, and promotions (with your consent)
- Conduct analytics and performance monitoring
- Develop new products and improve existing features
- Comply with legal requirements and enforce terms of use
4. Legal Bases for Processing (GDPR Compliance)
We process your personal data based on:
- Consent (when you opt-in)
- Contractual necessity (to deliver agreed services)
- Legal obligation (to comply with applicable laws)
- Legitimate interests (e.g., security, analytics, product improvement)
5. Data Sharing & Third Parties
We may share your information with:
- Service Providers – e.g., payment processors, hosting providers, customer support tools, analytics platforms
- Business Transfers – e.g., if our business is acquired or merged
- Legal Authorities – if required to comply with laws, subpoenas, or to prevent fraud or abuse
- Third-Party Integrations – only when you activate or authorize such integrations
We do not sell or rent your personal data.
6. Cookies and Tracking Technologies
We use:
- Cookies (e.g., session, persistent, third-party)
- Web beacons / pixels
- Analytics tools (e.g., Google Analytics, Hotjar)
- Advertising technologies (e.g., Meta Pixel, LinkedIn Insights Tag)
You can manage cookies via your browser or opt out through www.aboutads.info/choices.
7. International Data Transfers
If you are outside the United States, your data may be transferred and stored in the U.S. or other jurisdictions with different data protection laws. We use appropriate safeguards such as Standard Contractual Clauses (SCCs) where required.
8. Data Retention
We retain personal data:
- As long as you have an account or use our services
- As required for compliance, tax, legal, and audit obligations
- As needed for security, fraud prevention, and enforcement of agreements
Once no longer needed, data is securely deleted or anonymized.
9. Security Practices
We use industry-standard security practices, including:
- HTTPS encryption
- Secure data storage
- Access controls
- Regular audits and vulnerability scanning
However, no online system is 100% secure. Use our services at your own risk.
10. Your Privacy Rights
Depending on your location, you may have the right to:
- Access and review your data
- Correct or update inaccurate data
- Delete your personal data
- Object to or restrict processing
- Withdraw consent at any time
- Receive a copy of your data (data portability)
To make a request, email us at [email protected].
11. GDPR Disclosure (EU/EEA Users)
Travus Tech Inc. complies with the General Data Protection Regulation (GDPR). If you are in the EU/EEA:
- You may contact us or lodge a complaint with your Data Protection Authority (DPA).
- We act as the data controller for your personal information.
- If we use third-party processors, we ensure GDPR-compliant contracts are in place.
12. CCPA Disclosure (California Residents)
Under the California Consumer Privacy Act (CCPA), California residents have the right to:
- Know what personal data we collect
- Request access to or deletion of personal data
- Opt-out of “sale” of personal data (we do not sell personal data)
To exercise these rights, contact [email protected].
13. COPPA Compliance (Children Under 13)
Our Services are not intended for children under 13, and we do not knowingly collect their personal information. If we learn we have inadvertently collected such data, we will delete it promptly. Parents may contact us at [email protected] for assistance.
14. Third-Party Links
Our website or platforms may contain links to external websites or services. We are not responsible for their privacy practices. Always review third-party privacy policies before interacting with them.
15. Changes to This Privacy Policy
We may update this Privacy Policy at any time. The updated version will be posted on this page with a new effective date. Continued use of our services after such changes constitutes your acceptance.
16. Contact Information
If you have questions or concerns about this policy or how we handle your data, please contact:
Travus Tech Inc.
Website: https://www.travustech.com
Email: [email protected]
Phone: (770) 750-5970